Karen grew up and still resides in North Olmsted. Her love of animals began at a very young age while watching her grandfather judge dog shows and breed Boxers and Shih Tzus. Her passion turned into a career in 1988 when she entered an Animal Productivity and Care program in Middleburg Heights. In 1997, Karen interviewed, hired, and trained Dr. Smith (before she was a doctor) for a receptionist position at MetroPet Animal Hospital in Berea. Now Karen manages Emerald’s daily operations, such as inventory and OSHA safety protocols for the staff.

Karen married her high school sweetheart. Together, they have 2 teenage daughters, 4 dogs, and 1 cat. She has served on the Board of Trustees of the Cleveland Edges Skating Clubfor the past several years and currently holds the position of President. Her free time is spent watching her daughters ice skate on a synchronized skating team, reading, and enjoying the outdoors.